WinBerry Terms and Conditions

Welcome to WinBerry. These Terms and Conditions govern your use of our website and all services we provide, including our games, bonuses, and promotions. By creating an account at WinBerry casino or using WinBerry casino online, you confirm that you have read, understood, and agreed to the terms set out below. If you do not agree with any part of these terms, we ask that you refrain from using our platform.

About Our Operation

WinBerry.casino is owned and operated by 3-102-937610 SRL, registered in San Jose, Montes, De Oca, Barrio Dent, Costa Rica. We are licensed and regulated by the Government of the Autonomous Island of Anjouan, Union of Comoros, and we operate under License No. ALSI-202510054-FI2. We established our platform to deliver a secure and entertaining gambling experience to players across Canada and select European and other regions.

Eligibility and Account Registration

To use our services, you must be at least 18 years old or the legal age of majority in your jurisdiction, whichever is higher. When you register for WinBerry casino sign up, you agree to provide accurate, current, and complete information. We reserve the right to verify your identity at any stage, and we may request documentation to comply with our Know Your Customer (KYC) obligations.

• You must create only one account; duplicate accounts will be closed and any associated funds may be forfeited.
• You are responsible for maintaining the confidentiality of your WinBerry casino login credentials.
• You must notify us immediately if you suspect unauthorized access to your account.
• We reserve the right to suspend or terminate accounts that violate these terms.

Deposits, Withdrawals, and Payment Methods

We accept a range of currencies, including CAD, USDT, BTC, ETH, LTC, and TRX, along with payment methods such as Interac, VISA, Mastercard, Google Pay, Apple Pay, Neteller, Paysafecard, Skrill, Tether (USDT), Tether on Tron (USDT-TRC20), and Ethereum (ETH). Our minimum deposit and minimum withdrawal amount is $100. When you make a winberry deposit bonus claim, the funds must clear according to our processing standards before you can withdraw associated winnings.

Our withdrawal limits are structured as follows:

• $1,500 per day
• $5,000 per week
• $15,000 per month (or $30,000 if your balance is at least 10 times larger than your total deposits)

Pending time for withdrawal requests may take up to 24 hours, and our cashout time ranges from 15 minutes to 24 hours, with KYC verification taking up to 12 hours. We may delay or decline withdrawal requests if we detect suspicious activity, breach of our terms, or incomplete verification.

Bonuses and Promotions

We offer a generous welcome bonus of 300% + 675 FS across your first three deposits, broken down as follows: 250 FS + 100% on your first deposit, 200 FS + 75% on your second deposit, and 225 FS + 50% on your third deposit. Every winberry bonus and winberry no deposit bonus offer (where applicable) is subject to specific wagering requirements, expiration dates, and eligibility rules communicated at the time of the offer. We do not currently provide sports betting bonuses, as WinBerry operates exclusively as a casino platform.

Our additional promotional features include regular giveaways, a bonus store where you can earn berries and redeem them for rewards, a daily Wheel of Fortune, weekly cashback of up to 20%, and major tournaments hosted by WinBerry and our game providers. We reserve the right to modify, suspend, or cancel any promotion at our discretion, and we will notify you of material changes where required.

VIP and Loyalty Program

Our loyalty program rewards consistent play with escalating benefits across ten tiers, from Seed to Winberry status. As you accumulate XP (1 C$ wagered equals 1 XP), you unlock higher cashback percentages, free spins, personal VIP managers, faster cashouts, and exclusive bonuses. We determine eligibility and tier progression based on your account activity, and we reserve the right to adjust the structure of our VIP program at any time.

Games and Providers

We feature more than 1,500 games from over 29 providers, including Pragmatic Play, BetSoft, Thunderkick, Yggdrasil, and many others. Our winberry slots collection includes titles such as Gates of Olympus, Sweet Bonanza, and Power of Ten, while our live casino, powered by Pragmatic Play Live and Evolution, offers winberry live casino experiences such as Mega Roulette 3000, Turbo Baccarat, and Sic Bo. All games displayed on our platform are provided by licensed third-party studios, and outcomes are generated using certified random number generation technology, except where live dealers are involved.

We do not guarantee uninterrupted access to any specific game or provider, and we reserve the right to remove or add titles to our library without prior notice.

Platform Access and Device Compatibility

Our platform is accessible via desktop browser and mobile browser using responsive HTML5 technology. We do not currently offer a native winberry app for iOS or Android; however, you can add a shortcut to your home screen for quicker access. References to a "winberry app" on third-party sites do not reflect an official application distributed by us.

Responsible Gambling

We are committed to promoting responsible gambling and provide tools to help you manage your activity, including deposit limits, self-exclusion options, and reality checks. If you believe your gambling habits require intervention, we encourage you to contact our support team for guidance or to activate self-exclusion measures.

Customer Support

Our customer support team is available 24/7 via live chat and email in English and French. You can reach us at [email protected] for general inquiries or [email protected] for VIP-related matters. We aim to resolve all queries promptly and transparently.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee that our platform will be free of errors, interruptions, or technical issues. To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services. You agree that your use of WinBerry casino is at your own risk.

Changes to These Terms

We may amend these Terms and Conditions periodically to reflect regulatory changes, operational updates, or new features. We recommend reviewing this page regularly, as continued use of our services after changes are posted constitutes your acceptance of the revised terms.

Governing Law

These terms are governed by the laws applicable to our license issued by the Government of the Autonomous Island of Anjouan, Union of Comoros. Any disputes arising from your use of our services shall be resolved in accordance with this jurisdiction, unless otherwise required by local consumer protection laws applicable to you.

By using our services, including winberry casino login, deposits, or gameplay, you confirm your acceptance of these Terms and Conditions in full. If you have any questions, please contact our support team before continuing to use WinBerry.